1. We guarantee satisfaction with every purchase. If you’re not pleased with a product, feel free to return it.
2. Our return and exchange policy extends for a generous 14 days from the date of order delivery.
3. To qualify for a return or exchange, products should be mostly unused, with at least 90% of the content remaining.
4. We process all return and exchange requests promptly, typically within 3 to 5 working days.
5. Please note, delivery charges for the original order are non-refundable.
6. Customers are responsible for any delivery charges incurred for exchanging products.
7. For orders exceeding Rs.5,000, we offer an exchange option, as these orders are not eligible for a refund.
8. In case of damage or wrong product, we will cover all delivery charges related to the return or exchange.